Returns & Exchanges

At Shepherds Arts, we want you to be completely satisfied with your artisanal home decor. If your purchase doesn't perfectly complement your space, you can return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and the reason for your return to receive a Return Authorization number.

• 2.
  Pack with Care

  Securely place the item in its original packaging, ensuring all protective materials are included to prevent damage during transit.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our artisans inspect the returned item, we will process your refund or exchange within 5-7 business days.